Issue:
When going to the Capsys webpage “Server Error in ‘/CAPSYS’ Application” Runtime Error is displayed.
(Image 1 Attached)
Resolution:
1. Launch IIS and examine the CAPSYS Web Site (Basic Settings). As shown below the ‘Application Pool’ is incorrect.
(Image 2 and 3 Attached)
2. The application pool should look like this below when configured correctly. For CAPSYS 4.3 it should be ‘Classic .NET AppPool’.
(Image 4 Attached)
3. After the change is made, perform an IIS reset and Start and Stop of the W3SVC service.
(Image 5 Attached)
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