Web Client Errors at Logon - Client Hangs at Initialization

Issue:  When initializing or opening the Web Client immediately after logging in, the client hangs and will not fully open for production purposes.  Some of the error messages that you may incur are:

 
Message: Object doesn't support this property or method: 'parent.QTopInit'
Line: 617
Char: 5
Code: 0
URI: http://localhost/CAPSYS/GlobalApp.asp

Message: Object doesn't support this property or method: 'parent.sessionCanCapture'
Line: 184
Char: 2
Code: 0
URI: http://localhost/CAPSYS/Home.asp

Message: Object doesn't support this property or method: 'parent.QCaptureInit'
Line: 217
Char: 5
Code: 0
URI: http://localhost/CAPSYS/Capture.asp

Message: Object doesn't support this property or method: 'parent.sessionUserID'
Line: 3122
Char: 2
Code: 0
URI: http://localhost/CAPSYS/Control.asp

Message: Object doesn't support this property or method: 'onload'
Line: 170
Char: 5
Code: 0
URI: http://localhost/CAPSYS/WebMain.asp

Resolution:  Due to recent changes in the scripting of CAPSYS Capture 4.2, an apostrophe, quotations or a new line character in the “Client Greeting” can cause the system to hang during initialization.  The “Client Greeting” should be corrected by accessing the General Settings Page in the Server Manager, scrolling down to “Client Greeting” and creating a new greeting, then saving the change.